by Caitlin Good | Sep 30, 2022 | Release Notes
What’s updated Scheduled reports Resolved an error where emails created from scheduled reports were not applying the email body formatting Resolved an error preventing the internal recipient from being added to the “selected” column when creating a scheduled report...
by Caitlin Good | Sep 1, 2022 | Release Notes
What’s new Added ability to subscribe another technician to a ticket What’s updated Ticketing Resolved issue with tickets that are created via email are not being parsed as expected Splashtop Resolved error with incorrect session password Bitdefender Resolved issue...
by Matthew Hilton | Aug 3, 2022 | Release Notes
Feature Updates We released Customize Tab Order Per User Issues Resolved Integrations Resolved an issue where AutoPrinter would not auto-print Invoices Invoices Resolved an issue where, in certain circumstances, deleting an item from a multi-page invoice would not...
by Matthew Hilton | Jul 21, 2022 | Release Notes
Feature Updates We released Add Time on Behalf of Another TechnicianYou can now view Customer Names on ticket comments Issues Resolved Invoices Resolved an issue that caused some invoice line items to not display in their expected order Reporting Resolved an issue...
by Matthew Hilton | Jul 20, 2022 | Release Notes
Issues Resolved Integrations Resolved an issue where an unexpected login prompt would occur when trying to make a payment through Authorize.net on the Customer Portal Invoices Resolved an issue that caused some invoice line items to not display in their expected order...
by Matthew Hilton | Jul 11, 2022 | Release Notes
Issues Resolved: Customer Portal: Resolved an issue that caused invoices with a serialized item could be paid, despite not having a serial number linked in the invoice Contracts Resolved an issue where “Projected Value” was being calculated incorrectly Inventory:...
