by Chelsea | Oct 5, 2020 | Release Notes
We released several updates to Customer Portal Users, including self-serve password resets! Learn more here. Bug Fix: We fixed an issue where bulk-editing Tickets was causing Tickets to be resolved. Bug Fix: We fixed an issue where Recurring Invoices were not always...
by Chelsea | Sep 29, 2020 | Release Notes
Bug Fix: We fixed a UI issue where the Ticket Quick View was being incorrectly clipped when viewing the Tickets list by group. Bug Fix: We fixed an issue where the “Search all the Things” dropdown results would not always include all results when searching...
by Chelsea | Sep 18, 2020 | Release Notes
We added Quick Access icons to Search all the things. Learn more here. You can now bulk-edit Customers! Learn more here. Bug Fix: We fixed an issue where Customer Portal invites were being sent out automatically when auto-invite settings were not enabled. Bug Fix: We...
by Chelsea | Sep 15, 2020 | Release Notes
Bug Fix: We have fixed several issues with Outlook calendar disconnects. Bug Fix: We fixed an intermittent issue where clicking on the Resolve button on the Tickets List Page was not properly resolving the ticket. Bug Fix: We fixed an issue where the Appointment...
by Chelsea | Sep 8, 2020 | Release Notes
We added a new default permission for Non-Portal users. Learn more here. We now show Appointments created from Website Integrations and Custom Widgets on the Leads page. Bug Fix: We fixed an issue where the warning for uncharged time on a ticket was skipped if...
by Chelsea | Sep 1, 2020 | Release Notes
You can now sort pending ticket charges on Invoices! For “Customize Text for Ticket Charges” and “Customize Text for Ticket Timer Charges” settings, only one can be enabled at a time to prevent issues where they override each other. Bug Fix: We...
