RepairShopr Blog
Stay tuned for news and updates

Feature Release – Add Custom Memos to Invoices and Estimates
You can now add a custom message to your Invoices and Estimates, giving your customers special instructions, etc. Read on to learn more.
May 8th, 2020 Release Notes
Pages with "View History (Admin only)" now require a button click to view the history table. This improves page performance. Bug Fix: We fixed an issue where creating a Ticket for a Customer Contact where the main Customer does not have an email address would not...
May 6th, 2020 Release Notes
You can now archive Customers. Learn more here. We've added Face ID / Touch ID support to the RepairShopr mobile apps. We added the ability to search and reorder Ticket Automations. When ShipStation or ShipRush are enabled, you can now add ‘order shipped’ or ‘shipment...

Feature Release – You Can Now Archive Customers
Hey RepairShoprs - Happy Tuesday! Today we're sharing a small, but highly requested update to the Customers module within RepairShopr. You can now archive Customers, which means you can separate out your active Customers from your inactive ones. This can be useful if...
April 30th, 2020 Release Notes
We added the ability to ‘Import Chart of Accounts’ to QuickBooks Online. Bug Fix: We fixed an issue where default Ticket Due Dates were not being applied to Tickets newly created from inbound emails. Bug Fix: We fixed an issue where the {{line_items}} tag was creating...

Expand Beyond Retail Boundaries by Using Mail-in Repair
Hey RepairShoprs, We've been working hard to help you adapt to the persisting economic challenges of our new social climate. We know that for the repair industry, a particular challenge has been the impact on retail, and we've been looking for creative ways to help...

Feature Release – Scheduled Reports Updates
Hey RepairShoprs - Happy Monday! Today we're sharing some significant updates we've made to the Report Scheduling feature within RepairShopr. You now have the option to control which Contacts and Customers receive Scheduled Report emails by selecting the new checkbox...

Feature Release – New Shipping Integrations
Hey RepairShoprs - Happy Wednesday! Today we're sharing two new highly requested integrations: ShipStation and ShipRush. These integrations allow you to save valuable time in your workflow by sending data automatically into the shipping software and alleviating the...

Feature Release – Customize the Device Repair Widget (Colors & More!)
Hey RepairShoprs - Happy Wednesday! Today we're sharing another highly requested update to the Device Repair Widget feature within RepairShopr, now called "Repair Widget." A few weeks ago we announced some customer experience updates to this feature, which included...

Feature Release- New Ticket Communication Report Available
Hey RepairShoprs - Happy Tuesday! Today we're sharing a brand new report we've added to the Reports module within RepairShopr called Ticket Communications. This report allows you to see a breakdown of all Ticket Communications across all Tickets, organized by...